Designing Graceful Degradation for Entra ID, Exchange Online, and Teams Outages
Day one of a Microsoft 365 outage is an inconvenience. Day two is a pile of business decisions nobody rehearsed. This short walks through designing graceful degradation across Entra ID, Exchange Online, and Teams: why identity is the control plane, why runbooks that start with Microsoft-authenticated sessions share the same single point of failure, and how cached tokens buy hours rather than days. Read the full walkthrough: https://hackyjs.com/posts/designing-graceful-degradation-for-entra-id-exchange-online-and-teams-outages
microsoft-365entra-idresiliencedisaster-recoverycloud-architecture